Supply Chain

The environmental and social impact of our operations also extends to the goods and services provided on our behalf by third party vendors. Since the release of our Environmental Policy Framework in 2005, we have been committed to adopting more sustainable procurement and supply chain practices.  

We continue to advance our commitments to sustainable supply chain management through the development and deployment of a sustainable procurement framework that is integrated across our whole procurement lifecycle, prioritizing our material risks and promoting innovative collaboration with our vendors.

2025 Commitments around our Supply Chain

  • Assess 100% of global vendors for ESG risks
  • Increase spend with diverse vendors by 50% (from a 2020 baseline)
  • Procure 100% green cleaning products for on-site cafeterias globally
  • Procure 50% sustainably sourced food for on-site cafeterias globally

Responsible Procurement & Supply Chain Management

Environmental, social and governance (ESG) is core to our decision-making processes when selecting vendors to deliver goods and services to the firm.   

Our Vendor Code of Conduct, which forms part of our Request for Proposal (RFP) process and applies to all vendors globally, states the expectations we have of our supply chain and their subcontractors to adopt ethical, safe, fair and environmentally responsible business practices. We work with our key vendors to set ESG goals and targets, and understand their approach to ESG through self-assessment questionnaires. 

We engage our vendors across a host of ESG topics in order to drive change across our operations and within our supply chain. Climate change is one of our key environmental focus areas and in 2019 we received the highest rating ‘A’ for the Carbon Disclosure Project (CDP) supplier engagement assessment. We will continue to work with our vendors as we work towards our 2020 carbon and energy reduction goals.

Vendor Diversity is a core component of our drive to develop a more sustainable and inclusive supply chain. Our program provides a platform to engage with small and diverse businesses, and seeks to create a supply chain that is reflective of the diversity of the communities where we live and work and the clients we serve. 

The firm is committed to increasing its spend with diverse vendors and has set a target to increase its 2020 baseline spend by 50% by 2025.

During the demolition and construction of Plumtree Court in London, we engaged with our contractors and their supply chain to help minimize our impact on the environment and promote the engagement of local labor, local and small businesses, as well as create opportunities for apprentices and trainees. Highlights include:

  • Finalist in the Inclusive Employment Award category of the City of London’s Dragon Awards for the efforts undertaken during construction to drive a diverse and inclusive workforce
  • Over £100M spent with local SME
  • More than 200,000 hours worked by apprentices and trainees
  • Worked with our lead contractors and St Mungo’s Homeless Charity to support transition from homelessness, enabling candidates to work on our construction site 
  • All onsite workers paid at least the London Living Wage
  • Focus on inclusivity and wellbeing onsite: mental health training, English lessons, health screenings
  • Hundreds of local students exposed to careers in the built environment
  • Over 99% of waste was diverted from landfill
  • 100% of timber used was from sustainably managed forests (Forest Stewardship Council certified)
  • Partnership with Waste Match to re-use, remanufacture, sell or donate all non-fixed furniture items (FFE) from the legacy London campus; over 9,000 assets are being donated to charities, schools and medical establishments, and 2,600 tons of waste have been saved from landfill

Our global operational efforts to enhance our sustainable procurement include, but are not limited to:

  • Technology: Reusable bulk server packaging; e-waste recycling or re-purposing by ISO 14001-Certified Vendors; deploying remote access soft-tokens
  • Food: Sustainable purchasing and operations; removal of single use plastics, recycling; composting, and food donations
  • Paper and Print: Sustainable purchasing, recycling, print reduction (includes default duplex and secure printing, printer consolidation and transitioning to electronic statements). We are committed to a 20% reduction of paper per-capita from 2013 to 2020
  • Furniture/Technology/Office Supplies: Sustainable purchasing; reuse protocols
  • Travel: Eco-friendly cars and ferries; enhanced access to video conferencing in lieu of travel; investment in cycle facilities and elimination of onsite car parking spaces in London; transportation pooling for commutation rides in Bengaluru
  • Events: Sustainable events management best practice under the ISO 20121 standards, focus on minimizing plastic, paper and food waste and maximizing use of small and diverse businesses. 
  • Capital Projects: Environmental and social performance of demolition and construction contractors, buying and hiring locally and sourcing certified sustainable materials