Best Advice to Small Business Owners

Published on10 JUN 2016

At an event honoring the twentieth graduating class of the 10,000 Small Businesses program at LaGuardia Community College in New York City, we asked some of the business leaders in attendance to share their insights on business-building and how to further empower American entrepreneurship.

The best advice to a small business owner... is never stop thinking about how to delight your customer. Not to satisfy your customer, but to delight your customer. And when you wake up in the morning, start thinking about it. During the day, think about it. At night, think about it. And then dream about it.

- Warren Buffett


Michael Bloomberg, Founder of Bloomberg LP and Bloomberg Philanthropies
Warren Buffett, CEO of Berkshire Hathaway
Jack Dorsey, Co-Founder and CEO of Square and Co-Founder and CEO of Twitter
Kerry Healey, President of Babson College
Marc Morial, President and CEO of the National Urban League
Michael Porter, Professor at Harvard Business School and Founder and Chairman of the Initiative for a Competitive Inner City
Lloyd Blankfein, Chairman and CEO of Goldman Sachs