Chime Co-Founder and CEO Chris Britt discusses how his company differentiated their business model in the fintech space and what drives their culture.
On plans to expand their financial services: “We really operate today mostly in the areas of spending and saving. We’ve got a high-yield savings account that we offer as well. But more recently, we’ve gotten into credit building. I think it’s very natural for us to get into lending, short-term lending, installment loans. You’d have to be living under a rock to not see the real trend around buy now, pay later. And I think that our members are using that sort of service, so we’re going to get into short-term lending for sure in the not-too-distant future.”
On how their customer base drives their culture: “I think that DNA of just really wanting to hustle and work hard has been a part of our culture from the earliest, earliest days. And I think the obsession that we have with our members and the unique needs of this segment we serve has been the company’s superpower.”
This episode was recorded on November 18, 2021.