Complaints Handling Procedures - Goldman Sachs (Asia) L.L.C. and Goldman Sachs (Asia) Securities Limited

If you have a complaint on Goldman Sachs (Asia) L.L.C. or Goldman Sachs (Asia) Securities Limited, you may contact us at:

By post: 68/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong (Attention to Global Compliance)

By email: gs-reg-inquiries-apej@gs.com

In particular, we will acknowledge your complaint within seven days following receipt, and will aim to resolve this within two months under normal circumstances.