Chris Britt, Co-Founder and CEO of Chime

Chime Co-Founder and CEO Chris Britt discusses how his company differentiated their business model in the fintech space and what drives their culture. 

On plans to expand their financial services: “We really operate today mostly in the areas of spending and saving. We’ve got a high-yield savings account that we offer as well. But more recently, we’ve gotten into credit building.  I think it’s very natural for us to get into lending, short-term lending, installment loans. You’d have to be living under a rock to not see the real trend around buy now, pay later. And I think that our members are using that sort of service, so we’re going to get into short-term lending for sure in the not-too-distant future.”

On how their customer base drives their culture: “I think that DNA of just really wanting to hustle and work hard has been a part of our culture from the earliest, earliest days. And I think the obsession that we have with our members and the unique needs of this segment we serve has been the company’s superpower.” 
 

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This episode was recorded on November 18, 2021.