Paul Farmer CBE, CEO of Mind
Jeff Maggioncalda, CEO of Coursera
Adm. Timothy J. Keating, USN (Ret.) and Brig. Gen. Robert S. Spalding III, USAF (Ret.)
An Update on Therapies and VaccinesIn this episode, filmed at the Builders + Innovators Summit in Asia, Grab Co-Founder Hooi Ling Tan discusses growing the ride-hailing platform in Southeast Asia and how digitizing the region’s economy has helped empower both drivers and customers.
On empowering the region: “We started with transportation. We started with mobility, but there is so much more right now, whether it’s financial inclusion, whether it’s empowering micro-entrepreneurs and small entrepreneurs, whether it’s just making health care and education better. There is so much more that we can do and that they have seen as consistently [working] hard towards and [taking] action on at speed and skill.”
On growing Southeast Asia’s digital economy: “We are a platform company and that platform consists of technology infrastructure, people infrastructure and operational on-the-ground infrastructure. I remember when we first started a company, I had to go do training sessions with our drivers… to help teach them how to use a smartphone. They’d never seen one before… [They] had no idea how to turn on Wi-Fi, what GPS was… Those problems still exist. So, how do we then build processes and infrastructure and operations that are based on those norms?”