Apple Card and Issuer Goldman Sachs Ranked No. 1 in Customer Satisfaction
Apple Card and issuer Goldman Sachs ranked No. 1 in customer satisfaction in the Midsize Credit Card Issuer segment in the J.D. Power 2022 U.S. Credit Card Satisfaction StudySM for the second consecutive year.
NEW YORK, NY, August 18, 2022 – For the second consecutive year, Apple Card and issuer Goldman Sachs ranked No. 1 in customer satisfaction in the Midsize Credit Card Issuer segment in the J.D. Power 2022 U.S. Credit Card Satisfaction StudySM.
Apple Card and issuer Goldman Sachs again topped the charts in the Midsize Credit Card Issuer segment of the annual J.D. Power U.S. Credit Card Satisfaction StudySM for the second year in a row.1 Apple Card and issuer Goldman Sachs also ranked highest across all of the surveyed categories in the Midsize Credit Card Issuer segment for the second straight year, including interaction, credit card terms, communication, benefits and services, rewards, and key moments.
“Enhancing our customers’ lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users.”
“As we continue to serve more and more people, we are thrilled to once again be recognized by our customers and J.D. Power as No. 1 in customer satisfaction among midsize credit card issuers,” said Peeyush Nahar, Goldman Sachs’s global head of Consumer Business. “We look forward to continuing to work with our partners at Apple to deliver valuable, consumer-centric products that provide an award-winning customer experience.”
Introduced in 2019, Apple Card a was built with customers’ financial health in mind. Apple Card has no fees2 and is designed to offer customers an easy and secure way to track purchases, and manage spending from Wallet, while getting up to 3 percent Daily Cash when they use Apple Card online, in-store, and in-apps. With Apple Card Family, users can also share an Apple Card account with anyone added to their Family Sharing group, including two co-owners who can manage the Apple Card Family account and build their credit equally together, as well as add participants ages 13 years or older to the account. Terms apply. More information about Apple Card is available at apple.com/apple-card.
1. The J.D. Power 2022 U.S. Credit Card Satisfaction StudySM survey was fielded from August 2021 to June 2022, during which time Goldman Sachs and Apple Card qualified for the midsize issuer segment. For additional information, please visit the J.D. Power press release at http://www.jdpower.com/pr-id/2022099.
2. Variable APRs range from 13.24 percent to 24.24 percent based on creditworthiness. Rates as of August 1, 2022.
Goldman Sachs is a leading global financial institution that delivers a broad range of financial services across investment banking, securities, investment management and consumer banking to a large and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
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