Operations

For every trade agreed, new product launched, market entered, and transaction completed, Operations enables business to flow.

What We Do

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow.

Operations is integrated within our businesses and delivers banking, sales and trading, and asset management capabilities to all our clients. We work to protect the accuracy and efficiency at every step of the trade. For example, if a company wants to buy a block of stock, Operations first ensures that the stock and payment are ready to be traded. Next, we make sure that the trade is settled properly and on time. And finally, Operations confirms that each trade is reported accurately to the buyer, the seller, the firm and the regulators. Along the way, Operations looks for anything that could expose our clients or the firm to financial loss, penalty or other risks. Operations does this for every transaction all around the world. Operations also aids in the design of the technology, the information flows and the processes that make it all work. We constantly monitor these systems and reengineer them to keep everything running as efficiently as possible.

 

How We're Organized

Apply Your Skills to One of Our Core or Embedded Operations Functions

Operations professionals are either embedded in the function that they support, or they support multiple businesses and are part of core Operations.

Embedded Operations
Core Operations

Wealth Management Operations

We are responsible for front-to-back operational support to the Goldman Sachs Asset Management, Private Wealth Management and Ayco businesses in service, delivery, and processing functions across the trade and client lifecycle.

Investment Banking Operations

We are responsible for all operational functions for Investment Banking. We support all product flows and provide effective control for the firm’s Investment Banking strategy.

FICC and Equities Operations

We provide client onboarding support, post-trade transaction services and post-trade portfolio services for FICC and Equities. Our Client Coverage Group manages key client relationships to enhance the client experience front to back. We support the FICC and Equities businesses to develop and deliver new products, services and markets.

Investing and Lending Operations

We are responsible for front-to-back trade support, client service functions and loan servicing through all lifecycles of a loan for the Investing & Lending businesses, inclusive of Bank Loans, Mortgage Loans, and the Merchant Bank Division (including, but not limited to, the Special Situations Group, Urban Investment Group, Principal Strategic Investments).

Operations Management and Digital Transformation

We set and execute strategic priorities, manage financial targets and organizational design, create internal communication strategies and drive people priorities for Operations. We undertake external industry engagement with peers, infrastructures and clients to develop market solutions to operational challenges, as well as training employees and providing tooling for the automation of business processes.

Operations Risk Management

We manage the development and implementation of the division’s risk framework, including monitoring of key controls, provision of management reporting, creation of risk metrics and development of training and awareness programs. Our Embedded Risk Managers work closely with line teams to improve risk and control transparency and effectiveness.

Regulatory and Control Operations

We oversee the integrity of the firm’s books and records, and ensure we continue to remain compliant with global client money, regulatory and tax reporting obligations.

Treasury Services

We provide payment processing, liquidity, cash management and bank relationship management services for our institutional, retail, and corporate clients as well as firmwide flows.

Who We Look For

Operations recruits highly motivated individuals who can help the firm and its clients facilitate business. Professionals in Operations come from various academic and professional backgrounds and display the following personal qualities and attributes:

  • Communication and interpersonal skills
  • Intellectual curiosity, passion and self-motivation
  • Strong sense of teamwork
  • Leadership
  • Sense of risk management
  • Design, creativity and problem solving skills
  • Integrity, ethical standards and sound judgment
  • Commitment to excellence

“At every stage of my career, I have had the chance to contribute to and influence decisions and outcomes.”

Executive Director/Vice President, Regulatory Operations Division, Bengaluru

We Invest in Our People

Learning

We created Goldman Sachs University to help our people grow professionally – starting with their orientation and integration into the firm and continuing with ongoing development over the course of their careers.

Development

From ongoing feedback to diverse talent programs, we’re committed to empowering our people to drive their own development and expand their horizons.

Apprenticeship

We emphasize an apprenticeship culture in which our junior team members learn by working closely with seasoned professionals. We believe this is critical to developing the next generation of Goldman Sachs leaders.